Welcome to Loyal Friends! These terms and conditions (“Terms”) govern your use of our website and the services and products offered through our e-commerce platform. Please read these Terms carefully before using our website or making a purchase. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our website or services.
By using our website, you affirm that you are at least 18 years old and capable of entering into a legally binding contract. If you are using our services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
In order to access certain features of our website and make purchases, you may be required to create an account. You must provide accurate and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account and password. Any activity that occurs under your account is your responsibility. If you suspect unauthorized access to your account, please notify us immediately.
Loyal Friends offers a variety of products and services through our website. We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are complete, reliable, current, or error-free.
We aim to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method chosen. Loyal Friends is not responsible for any delays, missing or lost packages, and/or damages caused during the shipping process. Once your order is shipped, we will provide you with tracking information.
All prices displayed on our website are in USD and are exclusive of applicable taxes and shipping fees, unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment for products and services is due at the time of purchase. We accept various payment methods, which will be indicated during the checkout process.
Loyal Friends does not offer refunds for any products or services. All sales are final, with the exception of sized items. We understand that sizing can be challenging, and to accommodate our customers, we have a 5-day return policy for sizing exchanges. If you wish to exchange a sized item, please contact our customer support team at firstname.lastname@example.org within 5 days of receiving your order.
Damaged item claims must be made within the first 48 hours of having received your package. You can contact us via email at email@example.com. Please include images of the damaged or defective items, along with purchase confirmation.
All content and materials on the Loyal Friends website, including but not limited to text, graphics, logos, images, and software, are the property of Loyal Friends or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any of our copyrighted materials without our prior written consent.
When using our website and services, you agree not to engage in any activities that are unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable. You also agree not to attempt to interfere with the proper functioning of our website or violate the security measures we have in place.
Our website and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our website or services. Your use of our website and services is at your own risk.
These Terms shall be governed by and construed in accordance with the laws of Puerto Rico, without regard to its conflicts of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Puerto Rico, US.
These Terms constitute the entire agreement between you and Loyal Friends regarding the use of our website and services and supersede any prior agreements or understandings.
Should you have any questions or concerns about these Terms and Conditions, please contact our customer support team at firstname.lastname@example.org.
Thank you for choosing Loyal Friends. We hope you enjoy our products and services!
Information Collection and Use
We do not share or sell your personal information with third parties for their marketing purposes. However, we may share your data with trusted third-party vendors who assist us in processing payments and delivering our products to you. These third-party vendors are bound by confidentiality and data protection agreements.
Location of Data Processing
The Website is operated in the United States (“USA”). By providing your information, you consent to its transfer and storage within the USA.
While our Website is accessible to users of all ages, we do not intentionally target or direct our services to children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such data from our systems.
We have implemented security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
You have certain rights concerning your personal information. You may access, rectify, or erase your data by logging into your account on our Website. If you encounter any issues or wish to object to the processing of your data, please contact us at email@example.com.
Last Updated: JANUARY 2023